Multipurpose Finance Limited is committed to making banking services accessible to all customers, including persons with disabilities and senior citizens, in line with Nepal Rastra Bank's directives on disability-friendly banking services.
Our Commitments
- Priority counter service for senior citizens, persons with disabilities and customers who need assistance.
- Staff assistance for filling forms, completing transactions and using our digital services.
- Disability-friendly branch premises and services across our network.
Self-Declaration & Assistance
If you are unable to independently use mobile banking or digital banking services, you may submit a self-declaration at any of our branches. Based on your self-declaration, our staff will provide the support required for you to use these services safely and conveniently. For assistance, please contact your nearest branch or our corporate office.
Accessibility Features of This Website
This website includes a built-in Accessibility Menu — click the accessibility button at the bottom-right corner of any page (or press Alt + S) to adjust text size, spacing and colours, enable a dyslexia-friendly font, use the screen reader (text-to-speech) and more.